Privacy Policy
We collect the contact, company and project information you choose to submit, including enquiry details, messaging contact information and optional attachments. Essential technical records may also be processed for security and website operation.
We use this information to respond to enquiries, discuss products, prepare quotations or samples, coordinate orders, maintain necessary business records and protect the website from misuse.
If you choose analytics, Google Analytics 4 may process non-identifying page and interaction events. We may also record the first and most recent source of an enquiry, including approved campaign or click identifiers, but we do not send names, email addresses, messages or attachments to analytics or advertising platforms.
Information may be processed by service providers that support website hosting, security verification, email and file storage. We do not sell submitted business-contact information to third parties.
Browser campaign attribution is retained for up to 90 days, the consent choice for up to 180 days, server-side enquiry integration events for up to 365 days, and Google Analytics property event data for 14 months. Enquiry and business records are otherwise retained only as reasonably necessary for the relationship, security or applicable record-keeping obligations.
You may request access, correction or deletion of information you submitted, subject to applicable legal and record-keeping requirements, by using the verified contact details on the Contact page.